Privacy Policy

I understand that your privacy is important to you and that you care about how your personal data is used. I respect and value the privacy of everyone who visits my website, https://www.lindycounselling.co.uk and I, the data controlled, only collect and use your personal data as described in this Privacy Policy.

Please read this Privacy Policy carefully and ensure that you understand it. If you choose to use my website then it is assumed you accept this Privacy Policy.

1. Information About Me
My website is owned and operated by Lindy Counselling, a Sole Trader using Squarespace to host.
Registered and main trading address is: 73 Bradford Road, Trowbridge, BA14 9AZ
Email address: hello@lindycounselling.co.uk
Telephone number: 01225 356241 or 07715713181

2. What Does This Policy Cover?
This Privacy Policy applies only to your use of my website. Please note that it may contain links to other websites but I have no control over how your data is collected, stored, or used by other websites and I advise you to check the privacy policies of any such websites before providing any data to them.

3. What Is Personal Data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data I hold about you changes, please keep me informed as long as I have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about my use of your personal data, please do get in touch with me.

5. What Personal Data Do You Collect and How?

My website collects certain information automatically, including your IP address, the type of browser you are using, and certain other non-personal data about your computer or device such as your operating system type or version, and display resolution.

If you send me an email or complete the form on my website, I may collect your name, your email address, phone number and any other information which you choose to give me.

6. How Do You Use My Personal Data?

Where I collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. 

As stated above, I do not generally collect any personal data directly from you, but if you contact me and I obtain your personal details from your email, I may use them to respond to your email. The other technical data referred to above is necessary for the technical operation of my website and will not normally be used in any way to personally identify you.

I will not share any of your personal data with any third parties for any purposes.

7. How and Where Do You Store My Data?

I will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.

Personal data security is essential to me and to protect personal data, access to your personal data to those with a legitimate need to know and ensuring that they are subject to duties of confidentiality.

8. How Can I Access My Personal Data?

If you want to know what personal data I have about you, you can ask me for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”. All subject access requests should be made in writing and sent to my email address (hello@lindycounselling.co.uk)  and I will reply within 14 working days.

9. Changes to this Privacy Policy

I may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if I change my business in a way that affects personal data protection.

Any changes will be immediately posted on my website and you will be deemed to have accepted the terms of the Privacy Policy on your first use of my website following the alterations. I recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 8th April 2022.